We understand that sometimes circumstances change, and you may need to cancel your order. We strive to provide a seamless shopping experience for all our customers. Please carefully read and understand our cancellation policy outlined below:
Order Cancellation Timeframe:
Orders can be canceled within 24 hours of being placed. After this window, our team starts processing your order for shipment, and cancellations may not be possible.
Refund Process:
• If your cancellation request is received within the 24-hour window and your order has not been processed for shipment, a full refund will be initiated to your original payment method.
• Please allow [3 business days] for the refund to reflect in your account.
Cancellation Restrictions:
• Customized or personalized orders cannot be canceled once production has started.
• Orders that have already been shipped cannot be canceled.
Exceptions:
In the unlikely event that we are unable to fulfill your order due to unforeseen circumstances such as out-of-stock items or technical issues, we will notify you promptly, and your order will be automatically canceled. A full refund will be issued.
Changes to Cancellation Policy:
Our cancellation policy is subject to change without prior notice. Any updates to the policy will be reflected on this page.
We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, please don’t hesitate to contact our customer support team. Your satisfaction is our top priority.